Geek Labs

1-866-470-GEEK
info@geeklabs.io

Technical Support Services

Remote support and site service plans

For small businesses or wired households, this can be a great investment to keep your computer network running smoothly.

Geek Labs offers plans for home and business users with pricing based on the number of site visits and support hours per year, rolled into a monthly or annual fee for regular maintenance, which includes a specified number of as-needed service hours for troubleshooting, repairs and consulting. Discounts available for customers who pay the annual fee upfront instead of monthly.

Here is an example of an average service plan monthly costs you can expect:

  • Biannual service visit:
    $270
    per year or $27 per month (save $54 if you pay upfront)
    • 4 remote hours per month (+ 1 FREE Hour per month of remote preventive maintenance)
    • 2 maintenance visits per year
    • 4 reactive service hours per year
  • Quarterly service visits:
    $450
    per year or $45 per month (save $90 if you pay upfront)
    • 6 remote hours per month (+ 1 FREE Hour per month of remote preventive maintenance)
    • 4 maintenance visits per year
    • 6 reactive service hours per year
  • Bimonthly service visits:
    $630
    per year or $63 per month (save $126 if you pay upfront)
    • 8 remote hours per month (+ 1 FREE Hour per month of remote preventive maintenance)
    • 6 maintenance visits per year
    • 8 reactive service hours per year
  • Monthly service visits:
    $999
    per year or $99 per month (save $189 if you pay upfront)
    • 12 remote hours per month (+ 1 FREE Hour per month of remote preventive maintenance)
    • 12 maintenance visits per year
    • 12 reactive service hours per year
  • Additional reactive hours may be purchased upfront or as-needed for $30 per hour